our Terms and Conditions

1. Application, Variation and Termination

1.1- These Terms and Conditions govern the website operated and provided by Prompt Carer Services.

1.2- Your use of the Prompt Carer Services website constitutes acceptance of these Terms and Conditions.

1.3- Prompt Carer Services may, at its sole discretion, amend, vary, or modify these Terms and Conditions without notice. Any modifications take effect immediately. Continued use of this website following any changes signifies your acceptance of the revised Terms and Conditions.

1.4- Prompt Carer Services may, without notice, terminate or suspend the website or any part of the website at any time.

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2. Privacy

Any personal information received by Prompt Carer Services will be collected, used, and disclosed in accordance with the Prompt Carer Services Privacy Policy, as updated from time to time.

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3. Disclaimer and Liability

3.1- Prompt Carer Services provides the website and its content in good faith but does not accept liability or responsibility for any content or material on this website. This includes the accuracy, completeness, authenticity, reliability, or timeliness of the content.

3.2- Prompt Carer Services does not represent or warrant that this website—or any files obtained from or through this website—are free from harmful code, computer viruses, or other defects.

3.3- To the extent permitted by law, Prompt Carer Services expressly excludes all conditions and warranties (including warranties of merchantability, fitness for a particular purpose, and non-infringement of intellectual property), guarantees, rights and remedies, liabilities, and other terms that may be implied by custom, statute, or common law in relation to any information or materials on this website or on websites linked to this website.

3.4- Prompt Carer Services is not liable for any consequential losses (including loss of revenue or profits, loss of anticipated savings, loss of data, loss of equipment value, any penalties or fines imposed by a regulator, or any indirect loss) you suffer, nor for any costs, damages, expenses, loss, or charges you incur as a result of using any information or materials on this website or on linked websites.

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4. Intellectual Property

4.1- All intellectual property rights (including copyright and trademark rights) in the content of this website belong to Prompt Carer Services or are used under licence, subject to any third-party rights.

4.2- Nothing on this website grants a licence to use any content. You may not use, reproduce, or modify any content—including the Prompt Carer Services logo—without prior written consent from Prompt Carer Services.

4.3- You may not pass off content from this website as your own, including but not limited to framing this website within another site or copying and reusing parts of the website.

4.4- Images used on this website may be sourced from third-party providers (e.g., stock image libraries) under a standard licence. They are not to be used, reproduced, or modified without the appropriate licence from the relevant provider.

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5. Cookies and Website Features

5.1- This website uses cookies to identify visitors, gather statistical information, and store user preferences. By using this website, you consent to Prompt Carer Services’ use of cookies on your device.

5.2- You can disable cookies in your browser settings; however, this may affect the functionality and your experience of the website.

5.3- Information stored in cookies may include:

• Pages or services requested
• Type of browser or operating system in use
• Time and date of access
• The website from which you navigated to reach this site

5.4- Cookies do not store personal information such as names, email addresses, or phone numbers.

5.5- Prompt Carer Services uses web analytics and session recording technology (e.g., Google Analytics) to understand how visitors access and use the site. For more details, see the Prompt Carer Services Privacy Policy.

5.6- This website also uses JavaScript to enhance functionality. For the best user experience, we recommend enabling JavaScript in your browser settings.

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6. Governing Law

6.1- These Terms and Conditions, and any agreement formed under them, are governed by the laws of the State of Victoria, Australia.

6.2- You and Prompt Carer Services irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of the State of Victoria, Australia.