This Privacy Policy applies to all personal information collected by Prompt Carer Services via the website located at www.promptcarerservices.com.au. This Privacy Policy supplements the Terms and Conditions of our site.
By using our site, you agree to:
Under the Privacy Act 1988 (Cth), “personal information” refers to information or an opinion about an identified individual or an individual who is reasonably identifiable, regardless of whether:
If the information does not reveal your identity or enable your identity to be ascertained, it typically will not be classified as personal information and will not fall under this Privacy Policy.
The type of personal information collected depends on how you interact with our website. This may include (but is not limited to):
We may collect personal information from you whenever you provide it through our website. We also use cookies to recognise when you visit our site and to tailor your browsing experience. Generally, cookies do not enable us to personally identify you.
We collect personal information to offer you the best possible service on our website. We may share this information with our service providers who support the website’s operation. From time to time, maintenance and support personnel may also have incidental access to your personal information in the normal course of their duties.
By using our website, you consent to receiving direct marketing communications. We will only send you materials that we believe you would reasonably expect to receive from us, and we do not use sensitive information for direct marketing. All direct marketing communications from us will include a straightforward method for opting out of further messages.
Under Australian Privacy Principle 12, you may access the personal information we hold about you in specific circumstances. Under Australian Privacy Principle 13, you may request the correction of any inaccurate personal information, subject to certain exceptions. If you wish to do so, please get in touch using the contact details below.
If you have any concerns about how we handle the privacy of your personal information, please contact us as outlined below. We will review all complaints and may seek more information to clarify your issue. If we find your complaint is valid, we will work with you to resolve it. If you remain dissatisfied, you may refer the matter to the Office of the Australian Information Commissioner.
Your personal information will not be disclosed to parties outside Australia unless you explicitly request us to do so. If you ask us to transfer your information to an overseas recipient, that recipient is not bound by the Australian Privacy Principles, and Prompt Carer Services will not be liable for any mishandling of your information in those circumstances.
If you have any questions, wish to access your personal information, or have a complaint about our privacy practices, please contact us at:
Email: info@promptcarerservices.com.au
We appreciate your trust and are committed to safeguarding your personal information.
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Prompt Carer Services acknowledges the Traditional Owners and Custodians of Country throughout Australia and honours their enduring connection to land, water, and community. We pay our respects to Aboriginal and Torres Strait Islander peoples, their cultures, and their Elders past, present, and emerging.
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