About Prompt Carer Services

At Prompt Carer Services, we believe that every individual deserves the right to independence, dignity, and a fulfilling life. Headquartered in Melbourne, our organisation specialises in NDIS disability services, offering a wide range of disability support services tailored to each participant’s unique needs. From NDIS daily living assistance and household tasks assistance to community participation NDIS and NDIS transport assistance, we’re dedicated to helping you live life on your terms.

Our Story

We started Prompt Carer Services to bridge the gap in accessible, high-quality Melbourne disability care. Guided by compassion and backed by years of experience, our mission is to provide participant-centered support that genuinely enriches lives. From humble beginnings, we’ve grown into a trusted provider of in-home disability care—all while maintaining a personal, friendly approach that makes every client feel valued and heard.

We started Prompt Carer Services to bridge the gap in accessible, high-quality Melbourne disability care. Guided by compassion and backed by years of experience, our mission is to provide participant-centered support that genuinely enriches lives. From humble beginnings, we’ve grown into a trusted provider of in-home disability care—all while maintaining a personal, friendly approach that makes every client feel valued and heard.

Over the years, we’ve expanded our services to include NDIS nursing care, Short Term Accommodation NDIS, Medium Term Accommodation NDIS, and Supported Independent Living (SIL) options through our network of professional partners. Our journey continues as we innovate, adapt, and strive to offer the very best in disability home care, NDIS respite care, and beyond.

Who We Are

We are a forward-thinking Melbourne-based, organisation that practices an adaptable approach to delivering person-centred support to people with disabilities. Our team includes a team of experienced Registered Nurses and highly skilled support workers who specialise in disability care. They deliver you the most effective and efficient care possible.

Our Approach to NDIS
Disability Services

At Prompt Carer Services, we pride ourselves on delivering:

Personalised Care

Each person’s goals, preferences, and abilities shape our approach, ensuring truly participant-centred support.

Community Engagement

Through community participation NDIS, we help you explore social, recreational, and volunteering opportunities—fostering a sense of belonging.

Holistic Services

We integrate NDIS nursing care, household tasks assistance, and life skills development NDIS to address all aspects of your well-being.

Seamless Transport

Our NDIS transport assistance ensures safe, reliable journeys so you can attend appointments, pursue hobbies, or simply connect with loved ones.

Flexible Accommodation

Whether you require Short Term Accommodation NDIS, Medium Term Accommodation NDIS, or Supported Independent Living (SIL), we collaborate with trusted partners to find solutions that suit your lifestyle.

Our Mission

We aim to empower individuals to live independently and confidently through life skills development NDIS, culturally respectful support, and continuous advocacy. We embrace diversity and are committed to offering flexible, NDIS daily living assistance and NDIS transport assistance that allow you to engage fully with your community.

Our Vision

We aspire to create a future where everyone, regardless of ability, has equal access to disability community support, NDIS plan management, and NDIS support coordination. By championing inclusion and independence, we envision a society that celebrates the unique potential of every individual.

Why Choose Prompt Carer Services

Professional & Approachable Team

Certified staff provide expert disability support services with empathy and warmth.

Transparent & Collaborative

Open communication about fees, policies, and progress helps build lasting trust.

Inclusive & Culturally Sensitive

We celebrate diversity, ensuring all cultural backgrounds and personal preferences are respected.

Ongoing Support & Advocacy

From NDIS plan management to NDIS support coordination, we stand by you at every stage of your NDIS journey.

Serving Greater Melbourne

Our Melbourne disability care covers a wide radius, ensuring timely and convenient support across various suburbs.

Get in Touch

Ready to discover how Prompt Carer Services can make a positive difference in your life? We invite you to:

 1800 477 667
‍ info@promptcarerservices.com.au‍

Let us provide the in-home disability care or community participation NDIS support you’ve been seeking. Together, we’ll create a personalised plan that aligns perfectly with your aspirations, helping you or your loved ones live a fulfilling, independent life.

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