Welcome to Prompt Carer Services

Your trusted partner for NDIS disability services in Melbourne, Victoria. We specialise in providing tailored disability support services that prioritise your independence, well-being, and community engagement. Whether you’re seeking NDIS daily living assistance, NDIS nursing care, or Supported Independent Living (SIL), our compassionate team is here to empower you every step of the way.

Our Mission

At Prompt Carer Services, our commitment is to create an inclusive environment where everyone feels valued, respected, and supported. We offer:

Participant-centred support that focuses on your unique goals and abilities.
Professional, approachable, and transparent care, ensuring trust and open communication.
A holistic approach that covers everything from in-home disability care to community participation NDIS programmes.

Our Services

We understand that every individual’s journey is different. That’s why we provide a comprehensive range of disability support services to suit varied needs:

NDIS Personal Care & NDIS Daily Living Assistance

One-on-one household tasks assistance, including cleaning, laundry, and meal preparation.
Disability home care services to support your day-to-day activities and maintain your independence.

NDIS Transport Assistance

Safe and reliable travel to medical appointments, community events, and social outings.
Training to help you navigate public transport independently.

Life Skills Development NDIS

Guidance on budgeting, cooking, and using public transport.
Empowering you to build confidence, enhance social skills, and foster greater autonomy.

Community Participation NDIS

Disability community support for social, recreational, or vocational activities.
Opportunities to volunteer, learn new skills, or discover new hobbies in a supportive environment.

NDIS Nursing Care

Skilled nursing services, including medication management and wound care.
Personalised health plans to promote long-term well-being.

Short Term Accommodation NDIS & Medium Term Accommodation NDIS

Temporary housing solutions to suit your transition periods or respite needs.
Safe, comfortable accommodation that offers 24/7 support if required (NDIS respite care).

Supported Independent Living (SIL)

Collaboration with professional partners for flexible living arrangements.
Personalised support to help you gain confidence and achieve your independent living goals.

NDIS Plan Management & NDIS Support Coordination

Expert guidance in navigating your funding options.
Streamlined communication with the National Disability Insurance Scheme, ensuring clarity and efficiency.

Why Choose Prompt Carer Services

Melbourne disability care expertise

Serving Melbourne’s diverse suburbs—including Craigieburn, Epping, Roxburgh Park, and surrounding areas—our team ensures local and accessible services.

Holistic well-being

From medical needs to community engagement, we tailor support to enrich every aspect of your life.

Flexible scheduling

Whether you require short-, medium-, or long-term assistance, we adapt to your lifestyle and preferences.

Transparent communication

We keep you informed about our fees, policies, and progress every step of the way.

Cultural sensitivity & respect

We welcome individuals from all backgrounds, ensuring that everyone’s cultural and personal needs are met with understanding and care.

Get in Touch

Ready to discover how Prompt Carer Services can make a positive difference in your life? We invite you to:

 1800 477 667
‍ info@promptcarerservices.com.au‍

Let us provide the in-home disability care or community participation NDIS support you’ve been seeking. Together, we’ll create a personalised plan that aligns perfectly with your aspirations, helping you or your loved ones live a fulfilling, independent life.

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